Coventry Service Program
A component of the Lifestyle Solutions long-term care insurance policy.
We are the first long-term care insurance to offer financial protection and proactive support to help policyholders live well as they age.
The Vision of Our Founders
The founders of Coventry CareLink, Bob & Gail Haldeman, created the LifeStyle Solutions long-term care insurance product with an attitude of servant leadership and a deep commitment to offering proactive options for aging well.
What is The Coventry Service Program?
Wellness is at the heart of all that we do!
The Coventry Service Program was developed in collaboration with the Johns Hopkins University School of Medicine with lifestyle planning at its core.
Wellness Questionnaire
LifeStyle Solutions (LSS) offers the opportunity to participate in a proactive conversation through the Coventry Service Program.
Wellness
Wellness is at the heart of all that we do! Using our 7 dimensions of wellness model we promote a positive aging experience through collaborative planning.
A Select Class of Insurance
LSS long-term care insurance offers a Select class of insurance for individuals with conditions that make it difficult for them to obtain coverage.
Good News For Premiums
The Coventry Service Program is included in the premium and is available from the first day of the policy.
Why Do We Have Such A Focus On Wellness?
- Our approach is holistic and multi-dimensional because so many things contribute to the quality of a person’s life.
- We are committed to helping people age how and where they choose.
- Constant research and learning enriches our conversations with policyholders.
How does the service program work?
It starts with outreach to our LifeStyle Solutions policyholders. Our team of MSW Wellness Specialists builds meaningful connections with policyholders and delivers personalized support tailored to each individual. We engage with policyholders to provide consultations and share resource information aligned with their interests. Each policyholder also has the opportunity to complete a wellness questionnaire, which helps us create a personalized plan tailored to their individual goals. Many policyholders enjoy staying informed through our quarterly e-newsletters featuring educational resources and wellness insights.
Through a National Program Office in Maine
Our team of MSW Wellness Specialists builds relationships nationwide by phone and email.
Experience in Aging
Our staff has deep and varied experience in aging.
A Personal Touch
After the Lifestyle Solutions (LSS) policy purchase, each policyholder gets a welcome letter from Cameron Waite, CEO, and Erin Bolduc, Director, Coventry Service Program.
Outreach
Wellness Specialists make a personal outreach call, inviting use of any Service Program component.