How does the service program work?
It starts with outreach and check-in calls to our Lifestyle Solutions policyholders. Our team of MSW Wellness Specialists develops relationships with policyholders by telephone and provides individualized support to each policyholder. We connect to offer consultation and information about resources that reflect policyholder interest, and we offer the opportunity to participate in a questionnaire followed by the creation of a plan to support wellness based on the policyholder’s goals. Many policyholders also choose to receive our quarterly educational e-newsletters.
Through a National Program Office in Maine
Our team of MSW Wellness Specialists builds relationships nationwide by phone and email.
Experience in Aging
Our staff has deep and varied experience in aging.
A Personal Touch
After the Lifestyle Solutions (LSS) policy purchase, each policyholder gets a welcome letter from Cameron Waite, CEO, and Erin Bolduc, Director, Coventry Service Program.
Wellness Specialists make a personal outreach call, inviting use of any Service Program component.