Our Team
Making a positive difference in the lives of older adults.Committed to the creation of proactive options for aging well.
Coventry CareLink Headquarters
Baltimore, MD
![Baltimore-Team-Photo](https://lifestyle-solutions.org/wp-content/uploads/2021/05/Baltimore-Team-Photo.jpg)
Policy Administration
Coventry Service Program
Freeport, ME
![Maine-Team-Photo](https://lifestyle-solutions.org/wp-content/uploads/2021/05/Maine-Team-Photo.jpg)
Service to Policyholders
What motivates us?
Bill Neugroschel, CEO — “I was drawn to the aging services field because of my admiration for my maternal grandmother, Rose, who lived as the in-house matriarch with my parents, brother and I when I was growing up. And I was drawn to Coventry by the innovative ideas of the company founder, Bob Haldeman, who saw the unique need for a long term care insurance product based on the philosophy of continuing care retirement communities.”
![Bill-Neugroschel](https://lifestyle-solutions.org/wp-content/uploads/2021/05/Bill-Neugroschel.jpg)
![Elaine-Griffin](https://lifestyle-solutions.org/wp-content/uploads/2021/05/Elaine-Griffin.jpg)
Elaine Griffin, Vice President for Operations — “I am motivated to provide excellent customer service to both internal and external customers. It is my pleasure to motivate our Baltimore-based operations team daily and to help them keep the focus on our customers. I am proud to be a part of a Company that is committed to excellence and whose goal is to reach outcomes that benefit each party. It gets me up each day!”
Erin Bolduc, Director, Coventry Service Program — “I am motivated by the discussions I have with our incredible policyholders. As a social worker and wellness specialist, my focus is on supporting our policyholders in their efforts to age where and how they would like. Proactive planning helps with these decisions, and I am honored to be part of the planning process.”
![Erin-Bolduc](https://lifestyle-solutions.org/wp-content/uploads/2021/05/Erin-Bolduc.jpg)
![Gordon-Haldeman](https://lifestyle-solutions.org/wp-content/uploads/2021/05/Gordon-Haldeman.jpg)
Gordon Haldeman, Wellness Director — “This all started in a conversation with my Dad at a Raven’s football game where he invited me to come work on a project on how people can age well. I had the chance to watch that up close because my grandmother had always lived upstairs or one block away my whole childhood.”